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Track record · Insurance

Standard contract adjustments automatically from unstructured data

For a leading insurance company, repetitive, standardised contract adjustments were automated: unstructured customer data, such as from emails, is read intelligently and the contract data is adjusted automatically.

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The challenge

The problem

Repetitive, standardised contract adjustments tied up valuable staff resources that were urgently needed elsewhere.

The goal was a noticeable cost and time saving, as well as reallocating the freed-up expert resources to more demanding tasks.

Document AI

The solution

How it was solved

Intelligent extraction Intelligent extraction of unstructured customer data, such as from emails, that requires an adjustment.
Automatic adjustment Automatic adjustment of the contract data in the core system.
Reallocation Reallocation of freed-up expert resources to more demanding tasks.

The results

70 % FTE savings on standard contract adjustments

Technology

Methods used

Stack

  • Document AI
  • NLP
  • Contract automation
  • Core-system integration

Per the project report.

Led by Beyonetix founders and senior engineers. Figures per the respective project report.

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